Home / Warranty

One Year Limited Warranty

BlueSmart Technology Corporation (“BlueSmart”) warrants BlueSmart mia (“Product”) for ONE YEAR against defects in workmanship or materials under normal use for the warranty period.

BlueSmart Technology Corporation (the “Company”) expressly warrants to the original end-user purchaser that, for a period of one (1) year from the date of purchase, the BlueSmart mia (the “Product”) will be reasonably free of defects in materials and workmanship and that when properly handled and fabricated, will conform, within accepted tolerance, to applicable manufacturing specifications. This Limited Warranty only applies to Company’s Products which are used, stored, handled, fabricated and installed in the manner recommended by Company.

 

Once BlueSmart receives your Product, BlueSmart will evaluate your claim.

 

Company will, at its option, repair or replace Product without charge, or refund the cost of the Product, if the Product fails or does not perform as warranted solely due to a manufacturing defect within the warranty period, subject to the exclusions set forth in this Limited Warranty. Repair or replacement during this one (1) year warranty shall include reasonable labor charges necessary to repair or replace the defective product. During the entire one (1) year warranty, Company’s obligation as to repair or replacement shall further be limited to repair or replacement with the styles, models, products, colors, etc. of the Product that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the original one (1) year warranty from the date of the original purchase, and any repair or replacement shall not extend the original warranty period in any manner or start a new warranty period.

 

BlueSmart is not liable for Product that are damaged or lost in transit to BlueSmart.  We highly recommend that you ship your returned product to us via a trackable shipping method.

 

You may obtain coverage under this Limited Warranty by providing Company with the serial number of the Product (located on the bottom of the indicator puck), your full name, and proof of original purchase. For service under this Limited Warranty, you must notify Company in writing, providing your name and address, a description of the product involved, the nature of the defect, the Product’s serial number, and proof of purchase, such as a receipt.

 

Disclaimer of Warranties

Company’s Products must be stored, handled, installed, used and maintained in accordance with instructions provided by Company, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of the Company’s quick start guide are available from the from the Company at the address listed below. You may also obtain this/these materials by contacting Company at (650) 772-6815 or on the Company’s website at bluesmartmia.com

This Limited Warranty does not cover defects caused by:

include all applicable warranty exclusions, such as:

  1. non-compliance with Company’s quick start guide. Such failures include, but are not limited to, exposure to physical abuse, including, but not limited to dropping the Product, chemical abuse (e.g. harsh cleansers and solvents), thermal abuse or shock (e.g. excessive heat or cold) or misuse;
  2. improper storage, installation, handling, use and/or fabrication of the Product;
  3. damage not resulting from manufacturing defects that occur while the Product is in the customer’s possession;
  4. unreasonable or unintended use of Product;
  5. products installed with known or visible manufacturing defects at the time of installation, including, but not limited to color variances or other visible issues;
  6. minor conditions such as stains, scratches, etc.; or
  7. failure or dissatisfaction with appearance of the Product.

Any information or suggestion by Company with respect to the Products concerning applications, specifications or compliance with codes and standards is provided solely for your convenient reference and are made without any representation as to accuracy or suitability. You must verify and test the suitability of any information with respect to the Products for your specific application.

THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY COMPANY IN CONNECTION WITH THESE PRODUCTS. COMPANY CAN NOT AND DOES NOT MAKE ANY IMPLIED OR EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, AND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  PRODUCTS SOLD BY COMPANY ARE SOLD ONLY TO THE SPECIFICATIONS SPECIFICALLY SET FORTH BY COMPANY IN WRITING.  OTHER THAN THE LIMITED WARRANTY SET FORTH HEREIN, COMPANY MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED.  COMPANY’S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE REPAIR OR REPLACEMENT OF NON-CONFORMING PRODUCTS, OR AT THE OPTION OF COMPANY, RETURN OF THE PRODUCT AND A REFUND OF THE PURCHASE PRICE.  BUYER ASSUMES ALL RISK WHATSOEVER AS TO THE RESULT OF THE USE OF THE PRODUCTS PURCHASED, WHETHER USED SINGULARLY OR IN COMBINATION WITH ANY OTHER PRODUCTS OR SUBSTANCES. 

Limitation of Liability

No claim by the buyer/owner of any kind, including claims for indemnification, shall be greater in amount than the purchase price of the Products in respect to which damages are claimed.  IN NO EVENT SHALL COMPANY BE LIABLE TO BUYER/OWNER IN TORT, CONTRACT OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, RELIANCE, STATUTORY, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF USE, LOSS OF TIME, LOSS OF REVENUES, INCONVENIENCE, LOSS BUSINESS OPPORTUNITIES, DAMAGE TO GOOD WILL OR REPUTATION, OR LOSS OF DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES COULD HAVE BEEN REASONABLY FORESEEN, IN CONNECTION WITH, ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS SOLD HEREUNDER, OR FOR ANY LIABILITY OF BUYER TO ANY THIRD PARTY WITH RESPECT THERETO.

WARNING ABOUT UNAUTHORIZED SELLERS

Many resellers who sell through Amazon.com or other online sites are not authorized retailers or resellers of BlueSmart mia products. When purchasing BlueSmart mia products it is important to note where the product is being “shipped from and sold by” which is stated in the header of each product. Warranties are only available for BlueSmart mia products sold by authorized sellers. Please contact manufacturing directly before you make your purchase if you are uncertain if you are purchasing from an authorized retailer.

 

Contact Information

Any question concerning this warranty should be addressed to:

BlueSmart Technology Corporation

Address: 1451 Grant Road Suite #200 Mountain View, CA 94040

Attention: Warranty Service Department

Phone: (650) 772-6815

Website address: bluesmartmia.com