We want you to be happy with your purchase. If you are not 100% satisfied, you may send it back and get a full refund or exchange the product for another one within 30 days of purchase.
To be eligible for a return, your item must be in the same condition that you received it with all of its parts and in the original packaging. You must include the original receipt to get a full refund of the price of the item and any applicable taxes (shipping fee will not be refunded).
Product(s) returned directly to BlueSmart mia must have been originally purchased from our website www.bluesmartmia.com . Any product(s) purchased from any other retailer and/or website must be returned to their original purchase location and are subject to the retailer’s and/or website’s return policy.
Customers are responsible for all shipping costs associated with the returning of their product(s) and assume all risk of loss or damages when shipping your return to BlueSmart mia.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
To return, visit https://returns.aftership.com/www.bluesmartmia.com.
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank.
There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We currently only ship within the US and Canada.
In most cases, Standard shipping will be shipped via USPS First Class Mail. Expedited shipping will either be USPS Priority Mail, or UPS/FedEx equivalent. If you need special shipping arrangements, please contact us via live chat or email.
Standard shipping 3-5 business days.
Expedited shipping 2-3 business days.
International Shipping will vary, but in most occasions, Standard will take approximately a month, and Expedited will take no longer than a week.